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CLI Phase 2 Report - Table of Contents
On this page:
| Appendices | vii | ||
| Tables | ix | ||
| Charts | xi | ||
| Acronyms | xiii | ||
| Foreword | xv | ||
| Outline of the Phase II Report | xvii | ||
| How to Use this Report | xix | ||
| Executive Summary | 1 | ||
| The Phase II Process | 2 | ||
| Phase II Research | 4 | ||
| Conclusions of Quantitative and Qualitative Research | 6 | ||
| Phase II Recommendations | 7 | ||
| Signal Words and Hazard Hierarchy Recommendations, Ingredients Recommendations, Label Format Recommendations, Consumer Education and "Read the Label FIRST!" Recommendations, and Storage and Disposal Recommendations | |||
| EPA Actions on CLI Recommendations | 12 | ||
| Draft OPP Strategy for Implementation of the Phase II Label Changes, CLI Media Event, Completion of the Phase II Report, and Consumer Education Campaign | |||
| Next Steps for the CLI | 16 | ||
| Chapter 1: Overview of Phase II of the CLI | 17 | ||
| Focus of Phase II | 18 | ||
| CLI Participants and Their Roles | 19 | ||
| Role of the EPA, Role of the CLI Task Force Member, Role of EPA Partners, Stakeholder Outreach, and Other Participants in the CLI | |||
| The Process of Phase II | 22 | ||
| The History of Phase II | |||
| Research in Phase II | 25 | ||
| First Aid Qualitative Research, Quantitative Consumer Research, and Qualitative Consumer Mini Focus Groups | |||
| CLI Subgroup Activities | 28 | ||
| Quantitative and Qualitative Research Core Group, Standardized Environmental Information on Product Labels Subgroup, Storage and Disposal Subgroup, and Consumer Education Subgroup | |||
| Chapter 2: Quantitative Research | 33 | ||
| Strategy for the Quantitative Research | 35 | ||
| Quantitative Study Design | 36 | ||
| Screening to Identify Product Category, Users for Use in the Study, Non-User Results, and Sample for the Telephone Interviews and Mail Questionnaire | |||
| Telephone and Mail Questionnaires | 40 | ||
| Survey Questionnaires and Learning Objectives, Telephone Interview Outline, and Mail Questionnaire Outline | |||
| Quantitative Research Data | 44 | ||
| Statistical Testing of Data, Breakdown of CLI Data, and Data Precision | |||
| Quantitative Research Findings and Implications | 47 | ||
| Learning Objectives and Topic Areas, Findings and Implications, Findings and Implications continued, Part 1, and Findings and Implications continued, Part 2 | |||
| Chapter 3: Qualitative Research | 85 | ||
| Research Design | 87 | ||
| Recruitment Criteria, and Development of the Discussion Guides | |||
| Process of the Mini Focus Groups | 90 | ||
| Findings from the Mini Focus Groups | 92 | ||
| Past Experience and Product Selection, Reading Labels and Implications of Not Reading Labels, Satisfaction with Current Labels for Products Discussed, Which Label Sections Participants Read, Why and When Mini Focus Group Participants Read Product Labels, Locations for Types of Label Information, Signal Words, Graphical Representation of Signal Words, Understanding Directions for Use, Precautionary and Other Label Statements, Listing Ingredients, Boxed Formats, Separate Pamphlet, Label Standardization, and Logos for the "Read the Label FIRST!" Campaign | |||
| Chapter 4: Quantitative And Qualitative Research Conclusions | 107 | ||
| Chapter 5: First Aid - Qualitative Research | 109 | ||
| First Aid Phase I Findings | |||
| First Aid Phase II Goals and Objectives | 110 | ||
| First Aid Phase II Acivities: Methodology of One-on-One Interviews, and Strengths and Limitations of Qualitative Research | |||
| Findings from First Aid Qualitative Interviews | 112 | ||
| General Findings, and Findings Specific to Particular First Aid Statements | |||
| First Aid Statements as a Result of Phase II | 120 | ||
| Chapter 6: Phase II Sub-Groups | 123 | ||
| SUB-SECTION 1: Standardized Environmental Information on Product Labels Subgroup | |||
| SUB-SECTION 2: Storage and Disposal Subgroup | 125 | ||
| Findings from Phase I, and Goals and Objectives for Phase II | |||
| Storage and Disposal Activities in Phase II | 125 | ||
| North American Hazardous Materials Management Association (NAHMMA) Annual Meeting, NAHMMA Mailing, Chemical Specialties Manufacturers Association (CSMA) and Household and Institutional Products Information Council (HIPIC) Members' Presentations, The Waste Watch Center (WWC) Report on Household Hazardous Waste (HHW) Management Programs, Discussion Paper Evolving from the 1995 Cleaning Products Summit, and Telephone Conversations | |||
| Learnings from Phase II Research | 129 | ||
| Learnings from the NAHMMA Annual Meeting, Information from NAHMMA Mailing, Chemical Specialties Manufacturers Association (CSMA) and Household and Institutional Products Information Council (HIPIC) Members' Presentations, Waste Watch Center (WWC) Report on Household Hazardous Waste (HHW) Programs, Discussion Paper Evolving from the 1995 Cleaning Products Summit, and Findings from Telephone Conversations | |||
| CLI Storage and Disposal Subgroup Activities | 145 | ||
| Areas of Agreement for Storage and Disposal Label Language, Areas of Disagreement for Label Language, and Suggestions for Label Language for Partially-filled Containers | |||
| SUB-SECTION 3: Consumer Education Subgroup | 150 | ||
| Overview and Goals of the Consumer Education Campaign | |||
| CLI Consumer Education Subgroup Activities | 152 | ||
| Components of the Consumer Education Plan | |||
| Chapter 7: Partner And Task Force Meetings | 155 | ||
| March 20, 1997 CLI Phase II "Kick-off" Meeting | |||
| February 1998 Partner and Task Force Meeting | 157 | ||
| September 1998 Partner and Task Force Meeting | 158 | ||
| April 1999 Partner and Task Force Meeting | 159 | ||
| Components of the Consumer Education Plan | |||
| Chapter 8: Stakeholder Interactions And Comments | 161 | ||
| Stakeholder Outreach, Media Conferences and Public Announcements, Publications/Memos and Correspondence, CLI Website, and Stakeholder Meetings | |||
| Stakeholder Comments | 164 | ||
| Comments on the CLI, Comments on EPA Policy, Comments on Quantitative Research, Comments on Labeling, Comments on Consumer Education, Comments on the Flammability of Products, Comments on Disclosure, Comments Relating to Storage and Disposal Issues, and EPA Response to Stakeholder Comments | |||
| Chapter 9: CLI Phase II Recommendations | 169 | ||
| Signal Words and Hazard Hierarchy Recommendations, Ingredients Recommendations, Label Format Recommendations, Consumer Education and "Read the Label FIRST!" Recommendations, and Storage and Disposal Recommendations | |||
| EPA Actions on CLI Recommendations | 175 | ||
| Draft OPP Strategy for Implementation of the Phase II Label Changes, CLI Media Event, Completion of the Phase II Report, and Consumer Education Campaign | |||
| Chapter 10: Public Review Of The CLI Phase II Report Draft | 179 | ||
| Comments on the CLI Phase II Report Draft | 180 | ||
| Comments on the CLI | 181 | ||
| Chapter 11: Peer Review Comments On The Phase II Report Draft | 183 | ||
| Background, Document Reviewed, and Peer Reviewers | |||
| Charge to Reviewers | 184 | ||
| Summary of Reviewers' Comments: Study Design, Study Results and Recommendations, Other Comments, and Peer Review Process | |||
| Questions to the Peer Reviewers | 188 | ||
| Study Design, Study Implementation, Study Results and Recommendations, Peer Review Process, and Other | |||