Project XL 1999 Comprehensive Report
- Cover Page (PDF 2 pages; 94K)
- Table of Contents (PDF 3 pages; 258K)
- Executive Summary (PDF 11 pages; 239K)
- Chapter 1 - Introduction (PDF 3 pages; 63K)
- Chapter 2 - Methodology (PDF 2 pages; 27K)
- Chapter 3 - Project Results (PDF 33 pages; 215K)
- Chapter 4 - Innovations in Core Functions (PDF 35 pages; 292K)
- Chapter 5 - Conclusion and Next Steps (PDF 3 pages; 85K)
- Appendix A (PDF 1 pages; 13K)
- Appendix B - Focus Group Participants (PDF 2 pages; 13K)
- Appendix C - Glossary (PDF 6 pages; 30K)