The
Pay for Performance (PFP)
Toolbox

All the Information Needed
to Start Up or Expand a PFP Program
for Leaking Underground Storage Tank Cleanups

U.S. Environmental Protection Agency (EPA)
Office of Underground Storage Tanks (OUST)
February 2002

PFP TOOLBOX CONTENTS

0. A Quick Step-By-Step Approach To PFP Implementation

1. Introduction To PFP

2. Details Of PFP Contracting

3. Implementing A PFP Program

4. Expanding A PFP Program

5. PFP Resources

PFP Customer Satisfaction Survey