[Judy Pino] Hello, and welcome to Green Scene, EPA's environmental information podcast series that you can take with you. I'm Judy Pino with the Office of Multimedia. If you're viewing this podcast, then you are one of hundreds that visits EPA's Web site every day and also a part of the surge in public interest in on-demand access to information and the environment. To satisfy that need, EPA is launching a national dialogue on access to environmental information, and the person in charge of the initiative is the AA of EPA's Office of Environmental Information and Chief Information Officer, Molly O'Neill. She's with us today. Welcome, Molly. [Molly O'Neill] Thank you. [Judy Pino] Molly, I know that environmental information is very much a priority for you. Explain to us more about the Office of Information, the office you run, and why you started such an ambitious initiative. [Molly O'Neill] Well, the portfolio within the Office of Environmental Information is probably larger than most people imagine. We, in that office, do everything from the data collection, the data coming into the agency, to doing some analysis, and then the access part, accessing the information, and, really, the third major component is the infrastructure that allows that to happen, and, for the technologists out there, those would be the wires and the boxes. [Judy Pino] So, tell us how you came up with this national dialogue initiative. [Molly O'Neill] One of the things I really want to concentrate on is improving or enhancing access to environmental information. There's a couple of reasons why I wanted to do that. The first reason is really that a lot of the environmental problems today are really global in nature, and they require a lot of collaboration between federal agencies, between EPA and the states and the locals, even with other countries as well. So it's important that we're able to access our information and also access other environmental information that we at EPA don't own, and we can actually start bringing that together so that we can actually work on some of these more global problems. [Judy Pino] Now, you will be touring the country this summer, taking on some of these national dialogues. What do you wish to accomplish? [Molly O'Neill] Well, there's a couple of things we're trying to accomplish with it. This is a really complex issue that we're trying to get around. There's a lot of environmental information out there, tons and tons, and even with the Internet, trying to find information these days can be a little overwhelming for people. And we want to really make sure that we look at, how do we make sure our information is discoverable so that we have the authoritative source, or the best sources of data, that gets out in front of people. So what we want to do with this dialogue is engage with different stakeholders, both internal to EPA, external to other parts of the government, with citizens, with scientists, to figure out what kind of data is a priority for you and how do you want us to deliver that because, in today's world, there's different technologies that allow us to push it out. [Judy Pino] How will the information you use, accumulated in these dialogues, address the issue of improving information access at EPA? [Molly O'Neill] What we want to do is use the dialogue to do a lot of listening, first of all. And then we want to use it to inform our strategy in terms of building a strategy towards improving the access to this information. So that's one of the key outcomes that we're doing. The other thing we're trying to do is actually implement as we go. So if we're hearing areas where people have some kind of frustration with accessing the information and there's ways that we can deliver that quickly, we're going to go ahead and do that. [Judy Pino] Now, speaking of access, would you say there is a digital divide today amongst the different generations now interested in accessing environmental information? [Molly O'Neill] Absolutely, right now we have what's commonly known in the trade press around here, from the information technology world, something called "digital immigrants" and "digital natives." The digital immigrants are those people who have been working for a while in government and are used to doing most things on paper, or they're just now understanding how to use computers for word processing and e-mail. The digital natives are the people who are actually the people coming out of school who are used to thinking and typing at the same time. And so we have these different types of people of different kind of working skills with the technology out there. So, at the Office of Environmental Information where I am, what we need to do is make sure that we have the tools out there to enable collaboration and work for both our digital natives and our digital immigrants. And who knows what the next generation will be? [Judy Pino] Oh, absolutely. Well, you began this dialogue by meeting on January 29th with the Puget Sound Leadership Council, and you dabbled with some of these new technologies that you were talking about, and these might be used to inform a long-term information access strategy. So, how did the launch go? And explain to us a little bit about the technology without getting too technical. [Molly O'Neill] Absolutely. One of the things we did in November's OEI National Symposium is, instead of just showing applications of new technology, we actually wanted to demonstrate how they're used. And we did this in concert with starting the national dialogue, where we actually brought some people together to talk about access and where access was good for EPA information, but also where they had some challenges. And that was one way to inform it, but we also did this Puget Sound Information Access Challenge as well, that would actually provide some feedback to us in real time in terms of people actually doing work and finding out whether, in fact, they could access our information or not. So this Information Access Challenge was actually done in cooperation with the Puget Sound Leadership Council who had asked OEI to do this challenge because they had an issue. And their issue was they needed to bring a lot of information about the Puget Sound area together rather quickly because they had to write a plan in terms of an action plan for improving the ecosystem in the Puget Sound. [Judy Pino] So this was the perfect opportunity. [Molly O'Neill] Absolutely, so that we could actually use Web 2.0 technology and a lot of that at the high level, not at the technical level, is really about using collaboration tools over the Internet. And so what we did at the symposium was we set up an Internet site, a wiki site, which would allow people from all over the U.S. to actually contribute to this Puget Sound Information Challenge. And we set it up for 36 hours to see what kind of results we would get. And we were absolutely amazed at the contribution that was out there. [Judy Pino] Well, that's wonderful, Molly. Thanks again for being with us. I'm sure that you'll continue to be amazed as you go through the summer, and we'll try to follow the progress of the dialogue. [Molly O'Neill] I'll look forward to reporting back on it. [Judy Pino] Yeah, we invite you back. Thank you very much. And for more information on EPA's national dialogue on environmental information, you can visit www.epa.gov/nationaldialogue. And if you wish to find out more on the Puget Sound Leadership Council, please visit the Web address on screen. See you next time on Green Scene.